Content Snare: Streamlining the Document Collection Process
Mission
Content Snare aimed to enhance their form-filling experience by improving submit workflows, form validation, and navigation.
Outcome
Our solution brought impactful improvements through:
- Smart error validation combining inline messages with a final check banner
- Enhanced side navigation using strategic color patterns for better hierarchy
The refined experience has streamlined Content Snare's information-gathering process, making it more efficient for their clients.
Background
Content Snare is a platform that simplifies client information collection. Their solution saves time and eliminates friction by streamlining how businesses gather essential details from clients.
With users spanning accounting, legal, finance, and education sectors, Content Snare prioritizes exceptional UX to ensure smooth, efficient information gathering for everyone involved.
I definitely recommend Tenscope. It's been really nice working with the team simply because we finally found a designer that we like working with. We love their designs.
The Process
We took a hands-on, iterative approach to solve Content Snare's UX challenges. Starting with a thorough UX audit, we mapped the client journey to pinpoint key improvement areas in form fields, navigation, and submission flows.
Working closely with the Content Snare team, we developed and refined solutions within their design system, letting user testing and feedback guide our iterations.
The Outcome
We transformed Content Snare's form UX through two key improvements:
1. Smarter Error Handling
- Inline messages give instant feedback when users leave a field
- A smart alert banner above submit button links directly to errors
2. Enhanced Navigation: We refined the side navigation with strategic color patterns, creating clear visual hierarchy while preserving brand customization options.
These updates make form completion more intuitive and efficient for Content Snare's clients.
Our improved side navigation uses strategic color patterns that maintain visual hierarchy while letting clients customize their brand identity. Users get clear, intuitive navigation that works for them.
The Impact
Content Snare's refined UX helps their clients collect information faster and with fewer headaches. Our improvements to forms, validation, and navigation create a smoother experience that saves time and reduces friction.
This project showcases how we help forward-thinking companies build user-centric solutions that drive real business results.
While users loved Content Snare's core features, they wanted a better form-filling experience. Content Snare asked us to refine their submit workflow, validation, and navigation - drawing on our expertise in user-centric design.
This maintains the key information while being more direct and concise, in line with Tenscope's tone guidelines. I've focused on the value proposition and removed unnecessary elaboration.
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